While we hope you love your new Undhagi piece, we are happy to chat about any issues concerning your satisfaction.

You have 14 days to exchange your items in case of production defect.

Please note that we are not accept exchage in terms of wood color & textures.

Exchange must be approved by Undhagi. Upon approval of your request, we will give you a Return Agreement as well as a return shipping label. Please follow the included directions carefully.

Please do not send our item back without our approval and the Return Agreement form we provide.

Shipping cost and all relational fees are non-refundable.

We only offer refunds for exceptional circumstances.

Sale items are non-changeable and non-refundable. Sale items are final.

To be eligible for any of the above, all items must be returned in new - unused condition.